Quality, reliability and innovation are the hallmarks of Endress+Hauser products and those values are also the foundation of our service business.
We offer a full range of services, from calibration to consultancy, to help you manage your installed base and let you concentrate on your core activities. Our highly trained engineers have the application expertise to help you look after your measurement assets, allowing you to stick to what you do best!
As well as offering regular, planned maintenance of your instruments, we can develop a maintenance strategy for your plant by analysing standardisation, criticality and obsolescence. By creating a clear picture of your installed base we will help you to find the right level of maintenance, ensuring downtime is kept to an absolute minimum. We can then put in place a bespoke Service Agreement, tailored to your exact requirements, as a means to achieving maximum value from your devices.
Qualified people We pride ourselves on the training and personal development offered to our field service engineers, ensuring that when they work on your site they’re of a recognised Endress+Hauser standard. As they have followed our comprehensive training structure we know that our engineers are technically proficient, have cross-industry knowledge and are able to comply with national safety standards and regulations. As part of your Service Agreement, you will be assigned a dedicated field service engineer who will get to know you and your plant so they can work independently and competently on your site.
Certified and traceable documentation All process industries require access to device information and documentation, whether it’s to comply with audits or to aid predictive maintenance and optimisation. Endress+Hauser’s unique Web-enabled Asset Management (W@M) Portal is accessible worldwide from any computer with internet access via a secure login. The platform offers quick and ready access to documentation such as calibration certificates, operating manuals and spare part lists. If Endress+Hauser repairs or calibrates an instrument, this event is logged automatically. And thanks to the online connection to Endress+Hauser’s product database, you automatically benefit from up-to-date information on your instruments such as product availability and obsolescence.
For more information please email firstname.lastname@example.org or call us on 0161 286 5150