Level measurement is the bedrock upon which much of the success of Endress+Hauser was built. More specifically, a capacitance measurement instrument was the first product in our catalogue, which took the form of a switch device that we imported from England to our original base in Germany, before eventually going into production for ourselves. It was our focus on level that earned our founder, my Granddad, the nickname ‘level George’; even the original Endress+Hauser logo featured a level device!
The principle has come a long way since then with the group achieving blockbuster success with our Liquiphant, a level switch that is considered the de facto standard by many, providing our customers with a solution across industry for tanks, vessels and pipes containing liquids where many conventional float switches fail due to build-up, turbulence, bubbles etc. Despite the success of this product we have continued to innovate, introducing failsafe checking functionality and enhanced functional safety accreditation (SIL level 3). With a number of recent product launches, we now have a complete level portfolio that can meet any challenge.
For many of you it is traditional products that we are still best known for and we should not forget that. As our solutions focus, spurred on by digitalisation, continues to develop, it is these same ‘edge devices’ that shall still be required to live and work in harsh and demanding process environments. We clearly embrace new developments and the chance to help our customers optimise their plants. However, we respect that many of you shall also continue to rely on us as a discrete supplier of high-quality instrumentation. Whatever your process requirement, we are ready!
This only works if we have the local competence and presence to back up the devices in the field and the requirement for customer support that this in turn brings. For this reason ‘people development’ forms the first of our seven strategic focal points for Strategy 2020+ and shall see us create a higher level of training and development, so that your needs are satisfied by highly competent sales, service and solution engineers, as well as high-quality products.